The Halls’ Story4 min read

The Halls’ are a long-term care couple that have used Hestia’s services with success for years. During periods they have moved in and out of recovery or palliative care and back to long-term care. Hestia has been a good match for the Halls because of our flexible care services. We love their story and love being a part of their extended family. We hope their long-term care story will encourage you to pursue long-term care for you or your family member.

The Halls

The Halls are an elderly couple in their late 80’s and early 90’s. For many years, they ran a large ranch outside of Missoula but eventually sold the ranch and bought a home in Missoula to be closer to town. They lived independent of any type of caregiving for many years; however, eventually, their family suggested long-term care as an option for their continued independence at home.

Why did they choose long-term care?

The Halls were originally looking for minimal long-term care just to help around the home. As with many other families that choose long-term home care, it started with a fall. The wife had fallen a couple of times and the family grew increasingly concerned for her care in their absence. This worry was coupled with additional concerns such as making sure they were eating regularly and taking their medications correctly.

After a bit of convincing, the Halls’ family requested basic long-term care services.

Why did they choose Hestia?

First and foremost, the Halls cared about their children’s peace of mind. After a time though, the husband said it put him at ease knowing his wife was cared for. Incidentally, the wife said the same thing about her husband. Neither will admit that they need support but they are both happy to see their spouse receiving care.

They both remark on the joys they receive from their long-term care support. One of their favorite aspects is that they have someone preparing meals. The wife is a diabetic so it is helpful to have someone there to navigate a diabetic diet and monitor her blood sugar levels.

The Halls are natural entertainers and love to host people in their home. They enjoy the fact that their home was well-maintained. The day-to-day tasks can mount quickly and having housekeeping support has been a blessing.

The Need for Palliative Care

The Halls initially started with basic long-term care support. However, after an illness, they went from minimal care to 12 hours a day. Eventually, they were receiving 24-hour support medical support. They were seeing many different providers including the hospital doctor, their endocrinologist, and other specialists. They grew overwhelmed with their care plan.

Did they stay on palliative care or move back to long-term care?

Once they moved into Palliative Care, Hestia’s trained carers coordinated with all of their providers so they didn’t need to worry about what medications to take, when to run tests, or how to stay on top of their care plan. After a time, their family moved in and the ceased their long-term care plan and went to only palliative care. Although they also opt for occasional respite days for their son.

How did they pay for their care?

The Halls primarily pay for their long-term and palliative care through private pay. He’s also a veteran hasn’t been using it but will start using caregiving again once.

The truth is that it costs less for Hestia to provide 24-hour care in their own home than for them to move into a long-term care facility.

What services did Hestia offer during their time?

  • housekeeping
  • cooking
  • shopping
  • medications
  • palliative medical care

How many people within the Continuum of Care team did they interact with throughout their service?

  • a Hestian caregiver
  • physical therapist
  • nurse
  • nurse practitioner
  • medical navigator
  • pharmacist

What did they or their family have to say about Hestia’s care and treatment of them?

The family said that working with Hestia put their minds at ease. They were impressed with our flexibility and the responsiveness of our team. If they needed us, we were there in an instant. For the husband and wife, they developed companionship with the carers that brought joy into their home. They were grateful there was a consistent 24/7 phone line to help them. We have talked them out of the ER multiple times by providing advice during emergencies, saving them thousands.